Hacienda Capilla interior

For Our Guests

Guest Information

House Rules

Respect quiet hours (10:00 PM – 8:00 AM)
No smoking inside the property
No unauthorized events or large gatherings
Keep the property clean and tidy
Report any damage immediately
Do not exceed the maximum guest capacity
Respect neighbors and the local community
Secure the property when leaving

Check-in & Check-out

  • Check-in time: To be confirmed by host
  • Check-out time: To be confirmed by host
  • Early check-in and late check-out may be available upon request
  • Check-in instructions will be provided prior to arrival
  • Please notify us of your estimated arrival time

Parking

  • Private on-site parking is available for guests
  • Parking is included with your stay
  • Please park only in designated areas
  • Parking details and instructions will be provided upon booking

Wi-Fi

  • Wi-Fi is available throughout the property
  • Network name and password will be provided upon check-in
  • Please contact us if you experience any connectivity issues

Emergency Contacts

  • Host emergency contact: To be provided upon booking
  • Local emergency services: 110 (Police), 118 (Fire), 165 (Medical)
  • Nearest hospital: To be confirmed by host
  • Nearest pharmacy: To be confirmed by host

Trash & Recycling

  • Trash bins are located throughout the property
  • Please separate recyclables where possible
  • Trash collection schedule: To be confirmed by host
  • Please do not leave trash in outdoor areas overnight

Pet Policy

  • Pet policy: To be confirmed by host
  • Please inquire about pets before booking
  • If pets are allowed, they must be kept under control at all times
  • Guests are responsible for any damage caused by pets

Smoking Policy

  • Smoking is not permitted inside the property
  • Designated outdoor smoking areas may be available
  • Please dispose of cigarette materials responsibly
  • Guests will be responsible for any damage or cleaning fees related to smoking indoors

Events Policy

  • Small family gatherings are welcome
  • Large events or parties require prior approval from the host
  • Please be respectful of neighbors and quiet hours
  • Guests are responsible for any damage caused during events

Cleaning Expectations

  • The property will be cleaned and prepared before your arrival
  • Please keep the property tidy during your stay
  • Wash dishes or place them in the dishwasher before check-out
  • A cleaning fee may apply for excessive mess or damage

What to Bring

  • Personal toiletries and medications
  • Any special food items or dietary requirements
  • Comfortable clothing for the Cochabamba climate
  • Light layers for cooler evenings
  • Camera to capture the beautiful surroundings

Have Questions?

We're happy to help with anything you need before or during your stay.

Contact Us